Topics: APA style, Citation, American Psychological Association Pages: 13 (3064 words) Published: October 2, 2013
MGMT 535: Managerial Communications
Syllabus Part II – Fall 1 2013
Beverly Pierce
Contact Information
Email: Please use the “Course Messages” function within the Blackboard site to reach me via email. Do NOT send messages to my Davenport email address.
Phone: 708-788-6204
Availability: This is an online course, so please contact me by email first. If you do need to call regarding something urgent, please keep in mind that you are calling my home. See information below.

Public Questions for the instructor: If you have a general question about course procedures or assignments, and you don’t mind if your classmates read it, please use the “Help Desk” discussion forum. I encourage you to use this forum, as other students may have the same question.

Private Questions: If you have a private question, please send me an email using the “Course Messages” function within the Blackboard site. Do NOT send messages to my Davenport email address. I typically check for messages at least once a day (and sometimes more often). Course Emergencies: You are welcome to call me regarding a course-related emergency or other pressing matter. When leaving a voicemail, please CLEARLY state your first and last name, your course, a contact number, and the best time to reach you. I check voicemail regularly and will return your call as soon as possible.

Instructor Reservation Statement: I reserve the right to make adjustments to this syllabus as needed. If adjustments are made, I will send the class an email and/or post a course announcement on Blackboard.

Technical Support Information
Technical Support for all system-related issues (Davenportal, Blackboard, etc.) is available from Davenport University’s 24/7 Student Support Center by phone at (616) 732-1200 or 877-8991499 (ext 1200). You can also visit the support portal at to find answers to frequently asked questions, submit a support ticket, or utilize the Live Chat support.

MGMT 535 Syllabus Part II / Fall 1 2013 / pierce

Page 1

Required Textbook
There is one required textbook for this course:

Management Communication
Bell, Arthur H. / Smith, Dayle M.
3RD 10
John Wiley & Sons, Inc.

Textbooks may be ordered online by contacting MBS Direct at: or by phone at 1-800-325-3252. If the textbook is purchased through another source, make sure the ISBN number is an exact match for the one given above.

It is essential that everyone has the textbook by the start of class. If you do not have the book, you may fall too far behind in the first week to successfully catch up, so please take steps to obtain your textbook before the start of the session.

Hardware/Software Requirements
Please review the information on the “Technical Support” page on the course site for information regarding the computer hardware and software requirements for Davenport University Online courses. Or visit (for hardware requirements) and (for software requirements). To protect everyone in the virtual classroom from the potentially devastating effects of computer viruses, it is essential that each participant has and uses an up-to-date antivirus program or regularly scans for viruses using a web-based program, such as This is a good (free) site for a drive/disk scan.

An additional note: The Blackboard platform sometimes does not work well when accessed using the Internet Explorer browser. I recommend that you use the Firefox or Chrome browser to access Blackboard.

Time Requirements
This online course is divided into seven weekly sessions; it will require at least twelve hours per week to complete the course...
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