Healthcare Organization Study: United Healthcare

Topics: Health care, Medicine, Health economics Pages: 10 (1692 words) Published: August 17, 2014


Healthcare Organization Study: A Case Study over United Healthcare Grand Canyon University- NRS-451V
March 30, 2014

Healthcare Organization Study: A Case Study over United Healthcare The United Healthcare is recognized as a “Charter Medical Incorporated founded by a group of physicians and other health care professionals” in 1974 used to expand health coverage choices for clients whose commission is “helping people live healthier lives and helping to make the health system work better for everyone”(United Health Group). Being a worldwide top seed, United Health Group is an expanded health care enterprise, “serving more than 80 million peoples globally with health care benefits” (United Health Group). United Health Group has supported and subsidized numerous institutions by assisting build over “11 Centers of Excellence worldwide, fostering health workers and teaching them the ropes of things”(World Health Organization, 2007). The goal of this paper is to provide an evaluation of the preparedness of the United Health Care System, particularly toward the needs of residents in the coming period, their strategic plans that discourses issues relating to network growth, nurse staffing, resource management, and to patient satisfaction. Meeting the Needs of Clients

    The commission statement of an organization contains its cause and what their goal is for the future. The United Health’s commission statement is, “We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities and will have the courage to acknowledge mistakes and do whatever is needed to address them”(United health group, 2012) United Health Group hold their staff and employers to great standards during patient care such as “integrity, compassion, relationships, innovation, and performance” (United health Group, 2012).  A project promoted by United Health System is “Community-based Diabetes Prevention Program” in developing type 2 diabetes patients. Through education, United Health System is engaging the public to break notorious habits via nutritional therapy as well as active life style regimines. The Diabetes Control Program can help guide patients to stabilize their diabetes and deter its associated snags. United Healthcare is the “first health plan to offer the Diabetes Prevention and Control Alliance (DPCA) programs in Los Angeles County” exclusive of further expenditure for the employee and the family members who are enlisted (United Healthcare, May 21, 2013).  Additionally evident progress in the United Health Care System is the implementation of Electronic Medical Records (EMR). EMR facilitates physicians to provide first-rate care “through clinical documentation improvement system, which assist in delivering appropriate information in a timely manner” (United health Group, 2012). With this EMR in place, physicians and clinicians can tackle seeing the aging at a much faster and more efficient pace than with paper charting. Electronic medical records (EMRs) are a vast improvement over paper records. They allow more than one person to use a patient’s chart, are usually better organized than paper records, eliminate illegible handwriting, and allow storage of more information. EMRs are one of the best ways to “boost patient safety, manage chronic illnesses, and improve the efficiency of a practice”(Partner’s Healthcare, n.d.). When doctors prescribe drugs through the EMR, drug allergies and drug interactions can be prevented. The tool can also prescribe cost-effective drugs, when appropriate, to save everyone money. Strategic Plan for Network Growth

   United Healthcare’s “nationwide network consists of 5,622 hospitals, 720,301 physicians and health care professionals, and 80,000 dentists” ("United Healthcare," 2013). Service and program network holds: “Surgery Centers, Centers for Rehabilitation and Long Term Acute Care, Family...

References: BBB Business Review. (2009). Retrieved from
http://www.bbb.org/wisconsin/business-reviews/health-maintenance-organizations/unitedhealthcare-in-minnetonka-mn-44249091
Center for Nursing Advancement. (2013). Retrieved from http://www.uhc.com/physicians/center_for_nursing_advancement.htm  
Faster engagement to help close gaps in care
Health in Numbers. (2012). Retrieved from
    http://www.healthinnumbers.com/#/health-in-numbers   
Health resources for patients. (2011). Retrieved from http://www.unitedhealthcareonline.com/b2c/CmaAction.do?channelId=45aaea4a0032b110VgnVCM1000007740dc0a_
Innovation at UnitedHealth Group, Retrieved from
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Partners HealthCare®
World Health organization. (2007). Everybody business : Strengthening Health Systems To Improve Health Outcomes : WHO’s framework. Geneva, Switzerland. Retrieved from
            http://www.who.int/healthsystems/strategy/everybodys_business.pdf
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