Tour Guiding

Topics: Occupational safety and health, Hygiene, Occupational health psychology Pages: 93 (10452 words) Published: January 12, 2013
TABLE OF CONTENTS

TOURISM SECTOR

(TRAVELS AND TOURS)

TOUR GUIDING SERVICES NC II

Page No.

SECTION 1TOUR GUIDING SERVICES NC II QUALIFICATION1

SECTION 2 COMPETENCY STANDARDS

• Basic Competencies 2 - 16 • Common Competencies 17 - 34 • Core Competencies 35 - 48

SECTION 3TRAINING STANDARDS

1. Curriculum Design 49 - 54 2. Training Delivery 55 3. Trainee Entry Requirements 56 4. List of Tools, Equipment and Materials 56 - 57 5. Training Facilities 58 6. Trainer’s Qualifications 58 7. Institutional Assessment 58

SECTION 4NATIONAL ASSESSMENT AND CERTIFICATION ARRANGEMENTS 59

COMPETENCY MAP 60

DEFINITION OF TERMS 61

ACKNOWLEDGEMENTS 62 -63

TRAINING REGULATIONS FOR

TOUR GUIDING SERVICES NC II

SECTION 1 TOUR GUIDING SERVICES NC II QUALIFICATION

The TOUR GUIDING SERVICES NC II Qualification consists of competencies that a person must achieve to manage and assist the tourists from the day of arrival up to the day of departure. They serve as constant traveling companion for the tourists and see to it that whatever is contracted by the travel agent abroad is given as per contract as specified in the itinerary.

This Qualification is packaged from the competency map of the Tourism Sector (Travel and Tours) as shown in Annex A

The Units of Competency comprising this Qualification include the following:

|CODE NO. |BASIC COMPETENCIES | |500311105 |Participate in workplace communication | |500311106 |Work in a team environment | |500311107 |Practice career professionalism | |500311108 |Practice occupational health and safety procedures | | | | |CODE NO. |COMMON COMPETENCIES | | | | |TRS311201 |Develop and update industry knowledge | |TRS311202 |Observe workplace hygiene procedures | |TRS311203 |Perform computer operations |...
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